About - Yanch

hey, i'm Yanch! it rhymes with ranch.

i'm a dreamer and a tinkerer who weaves storytelling, design, and code into transformative change. i will always champion radical imagination and audacious approaches.

i believe in asking—no, demanding—more from life; we owe it to each other, to our communities, and to this world.

let's make life more than life together.

Resume

Currently based in Singapore.

Yanch Ong (he/him) has led the redesign of public-facing services for government teams, enhancing accessibility, efficiency, and usability. He has also shaped design systems serving millions, improving consistency and adoption across digital services.

His main skill lies in making the amorphous tangible: unpacking a problem, drawing themes and insights from research, transforming findings into intentional designs with a high level of craft, and crafting a simple and compelling story to get buy-in.

Equally at ease with executives, policymakers, frontline staff, and the public, he navigates diverse perspectives with diplomacy and political acuity. He facilitates conversations that bridge expertise levels, align stakeholders, and turn shared vision into action.

He also collects frog trinkets.

"Yanch is the type of designer who wears his heart on his sleeves. He is incredibly thoughtful and empathetic and genuinely cares about making a difference in people's lives. What's impressed me most about Yanch though, is his incredible attention to detail and the ease at which he translates complex research insights into tangible product ideas. When time is short and pressure is high, you can always count on his insightful perspective and creative problem solving to get the job done."

Dana Patton is the founder of the Ontario Public Service’s Service Design Guild and the primary author of the Service Design Playbook.

"Yanch embodies the spirit of design in government, for government. He’s added immeasurably to our practice and I know he'll be an asset to any team that has the good fortune to work with him in the future!"

Shannah Segal leads the Experience Design Chapter at Ontario Digital Service as the Senior Manager of Experience Design.

"Yanch is a terrific designer whose passion and creativity are matched by his collaborative generosity. I was particularly impressed with his maturity and diplomacy as he patiently worked with stakeholders new to design, helping to build their awareness and confidence. I know he will be a valuable addition to any team lucky enough to have him!"

Mirjana Risek is a Senior Service Design Consultant and the User Research Practice Lead at Ontario Digital Service.